We value our customers and strive to maintain fair and transparent billing practices. This Billing Terms & Conditions policy outlines the responsibilities of both Cotmee and our customers regarding billing and payment. By using our products and services, you agree to comply with these terms.
Billing Information
To ensure smooth and timely payment processing, Cotmee requires accurate and up-to-date billing information from our customers. This information includes your name, billing address, and payment method. It is your responsibility to provide and maintain accurate billing information.
Payment Methods
Cotmee accepts various payment methods, including credit cards, debit cards, PayPal, and other forms of payment specified on our website. All payments must be made in US dollars unless otherwise stated.
Billing Cycle
Cotmee operates on a monthly billing cycle, and payments are due on the same day each month. Failure to submit payment on the due date may result in the suspension or termination of your account. It is your responsibility to ensure timely payment.
Refunds
Cotmee has a comprehensive Return & Refund Policy that details the process for returning and obtaining refunds for products. If a refund is issued, it will be credited to your payment method and reflected in your next billing cycle.
Billing Disputes
If you have any concerns or disputes regarding a charge on your account, you must contact Cotmee customer support within 28 days of the charge. We will work with you to resolve the issue promptly and fairly.
Changes To Billing Terms & Conditions
Cotmee reserves the right to modify these Billing Terms & Conditions at any time. In the event of material changes, we will notify you by posting a notice on our website or sending an email.
It is your responsibility to review these terms regularly. Your continued use of Cotmee’s products and services after any modifications indicates your acceptance of the revised terms. If you disagree with the changes, please discontinue using our products and services.
We appreciate your understanding and cooperation in adhering to these Billing Terms & Conditions. If you have any questions or need further clarification, please contact our customer support team.